At our website, we want to make sure you are satisfied with your purchase. If you encounter any issues, please contact us, and we will do our best to resolve your concerns promptly.
Hassle-free 90-day Refund and Exchange
If for any reason you are not entirely happy with your purchase, or you have changed your mind, we offer a 90-day refund or exchange policy. You can return any unused and unopened item with its original packaging within 90 days of its dispatch date. Please inform us as soon as possible to ensure the hassle-free processing of your return.
A fee may apply to used or broken items, and shipping charges are non-refundable. Refunds for credit card purchases may take up to three billing cycles to reflect on your statement. For returns due to customer reasons, you are liable for all return shipping charges, while we cover all return shipping costs for products with confirmed quality problems.
If you return the incorrect or severely damaged item, we reserve the right to refuse a full refund or offer a partial one.
How to Return an Item
To initiate a return, simply send an email to firstname.lastname@example.org to request the address information for products returning. We recommend using a trackable shipping method and returning the item securely in its original packaging.
Your refund or exchange will be processed immediately after we receive your return and verify the item's condition.